The second-hand marketplace Shoppers Voice Frustration Regarding Sizing Changes
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
This online marketplace has revised its measurement guidelines for female and kids' apparel but did not contact all users about the change.
Social Media Backlash
Countless users and merchants are posting online stating that platform listings now display a different size category versus the original listing as a result of the reclassification.
Vinted explained the updated approach better aligns with other platforms.
They have suggested members to examine their items and update the measurements by hand if necessary, causing user dissatisfaction.
Measurement Approach Changes
Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
User Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Manual Updates
Charlotte Lunn, from Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she said.
Marketplace Information
The service features exceeding 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.
